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| Arrival |
| Friendly and warm welcome |
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| Information folder |
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| Cleanliness |
| Cleanliness of rooms |
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| Cleanliness of sheets and towels |
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| Cleanliness of outdoor area |
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| Maintenance |
| Comfort of beds |
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| TV |
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| Kitchen equipment |
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| General condition of the holiday home |
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| Children |
| Range and condition of baby/children facilities |
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| Information material |
| Clarity |
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| Information content of the brochures |
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| How would you rate the price-performance ratio? |
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